![]() ![]() Zendesk Admin Certifications is a plus.Any experience with navigating and updating legacy HTML, CSS, and JavaScript.Experience in implementation or maintenance of Zendesk Messaging.Experience in prioritizing tasks and solutions.At least 3-5 years of Zendesk admin experience.Proven building from scratch and problem-solving skills in Zendesk.Ability to capture and utilize data to make decisions.You’ll be set up for success if you have: Educating other key stakeholders on how to “self-serve” in Zendesk to decentralize administration where possible and create contingency plans in case of incidents whilst maintaining governance as our main admin. ![]() Managing User profiles to ensure optimum utilization of the platform.Owning user reporting both real time and past performance statistics via Zendesk and constantly iterating and making improvements to this flow, consulting with various stakeholders along the way. Help us look after our new and existing customers Experience with Zendesk preferred Software Engineer. ![]()
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